Shipping, Refund, Cancellation & Return Policy – Pavitra Paapi – India's only sarcasm inspired lifestyle brand

Prices mentioned are all in INR (Indian Rupees) and are inclusive of Local Taxes and Transaction Fees. However, your order may attract custom, import duties and taxes, levied by your Country, wherever applicable.
For Domestic orders within India, for orders of a total value of Rs.750 and above, shipping is free. For orders of a total value below Rs.750, shipping charges will be Rs.50.
For Cash on Delivery orders, there is a convenience fee per shipment of Rs.100.
Auto-generated e-mail confirming your Order will be sent within 24 hours, which will be followed by second e-mail giving you the status of your Order. Finally, a third e-mail will be sent to you after Dispatch and may contain information to track the shipment.
We may not accept Order in case (i) we are unable to obtain authorization for payment or (ii) Items are out of stock / withdrawn.
In case, owing to production or quality reasons, we are unable to deliver the items ordered, we will inform the same to you by email and refund the payment to your credit card.
We shall not be able to cancel the Order once it is placed.
Items ordered will be delivered to the recipient, depending on the delivery location, within 4 to 14 days from the date of Order placement.
No refund of money will be done in case of wrong address/telephone number and extra costs for redelivery, if any, will be borne by the Party only.
Items will be delivered only in the cities and pincodes covered by our logistics provider. These lists are changed/updated from time to time.
Pavitra Paapi will not entertain claims for damage, shortages etc., under any circumstances, after delivery has been accepted by the Party.
Pavitra Paapi shall not be liable for any loss or damage to the shipment if it is caused due to act of God, shipper fault, Force Majeure occurrence of any cause beyond the control of PAVITRA PAAPI including strikes, riots, political and other disturbances, fire, accident of the vehicle carrying the goods, explosions, extremist act, bandh, floods etc.
Minor variation in sizes between the actual product and the size chart (where applicable) is possible as the products are predominantly hand made.
Due to constraints of digital reproduction and personalized monitor settings, exact colour and texture representations are not guaranteed on the website.
Goods damaged in transit will be replaced at our cost.
Product Refund must be claimed in writing along with original POD (Proof of Delivery) within 3 days from the date of delivery and no claim will be entertained in the absence of original POD and after 3 days from the date of delivery.
We have an Exchange Policy only for our clothing items for Size.
All exchanges must be made within 15 days from the date of receipt.
Please email us at pavitrapaapi1@gmail.com informing us of your intention to exchange before sending anything back.
If you are unhappy with the Size of the tshirt ordered, you can exchange it for another Size provided the required size is in stock with us and the exchangeable item/s are in their original condition, in their original packaging complete with all tags, instructions and are in resalable condition.
Return shipping cost will be borne by the customer. Replacement shipping cost will be borne by us.
Defective merchandise will be replaced / exchanged with new merchandise of the same size/style as the defective merchandise based on stock availability.
Damages due to neglect, improper usage or application will not be covered under our Returns/Exchange Policy. This will be ascertained at our sole discretion.
Delivery will be attempted only once to the recipient’s address. Redelivery/Redirection to other address will not be considered. In case party fails to take delivery of product after tendering the shipment for delivery, the party will have to bear additional charges, if any, as applicable and decided by the courier/shipper, for redelivery.
All disputes are subject to Jurisdiction of Mumbai Courts only.